With 3.5 years in the tech industry and over six years in banking and financial services, Janaya brings a unique blend of strategic insight and hands-on expertise to every challenge. She thrives in fast-paced environments where she can bridge the gap between technology and efficiency—streamlining operations, solving complex problems, and delivering measurable results.
Currently, she works within automation initiatives using Zapier, integrating systems like AgencyZoom, Jotform, and Gravity Forms to optimize workflows and enhance service delivery. Her technical strengths include provisioning systems, API troubleshooting, and database management, supported by tools such as SQL, Postman, Wrike, and ServiceNow. Janaya is passionate about mentoring teams, refining processes, and driving data-informed projects that foster collaboration and elevate customer experiences.
Known for her organizational excellence and strategic problem-solving, she communicates effectively across departments and consistently implements improvements that lead to seamless issue resolution. Her foundation in financial services has sharpened her ability to navigate complex systems with clarity and care—skills she now applies to tech-driven solutions.
Outside of work, Janaya is a proud mom of three who finds joy in traveling, reading, and crafting. Whether it’s exploring new places, diving into a good book, or creating personalized keepsakes, she cherishes the moments that spark imagination and connection. Family is her anchor, and she strives to bring the same warmth, creativity, and intentionality to her professional life that she brings into her home.
