Frequently Asked Questions

Frequently Asked Questions2025-08-12T14:51:45-07:00
What happens if I want more workflows and training?2025-08-12T14:53:25-07:00

Not to worry, as long as you give us 30 days notice you can extend your service in increments of 2 months at a time. So if you love our service and team like we know you will you can work with us as long as you want!

If I don’t have an AMS how do I get my customers into AgencyZoom?2025-08-12T14:54:18-07:00

Add them manually using the +New Business button inside of AgencyZoom. We do NOT recommend importing customers via an excel sheet as this causes issues with your data 100% of the time.

Are AgencyZoom and Accelerated Automation the same company?2024-11-18T12:52:52-08:00

AgencyZoom is a CRM software company. Accelerated Automation is the original 😎 automation consulting and training firm for Agency Zoom users. Any purchase made with Accelerated Automation has no affect on your AgencyZoom costs. You must pay for an AgencyZoom account directly and then is you choose to work with us you pay us directly for our services.

How much does AgencyZoom Cost?2024-11-18T12:52:10-08:00

They have 3 pricing options.
Please see the Website https://www.agencyzoom.com/pricing

Is there an annual cost from Accelerated Automation?2025-08-12T10:16:06-07:00

We have several available services. Some are one-time costs, and others are recurring costs for ongoing support. Please see our pricing page for current services.

Will you set up my integrations for me?2025-08-12T10:18:20-07:00

YES! We set up and can even build custom integrations in our Fractional COO service.

Our Done-For-You services do not include integration setup, but our course “AgencyZoom Essentials” will walk you through the setup for AgencyZoom integrations.

Will you build custom automation campaigns using my templates and work flow?2025-08-12T10:23:29-07:00

YES, in our Fractional COO service we will build custom automation for you, including campaigns and we can include any campaign you currently use and want to move.

NO, our Done-For-You services will not include customizations of your workflows/pipelines/campaigns.

Does Apex integrate with Agency Zoom?2025-08-12T10:25:11-07:00

YES, Farmers Insurance and Vertafore got together and built a quote link. This allows information for leads in AgencyZoom to be pushed into your Farmers quoting platform for personal line leads.

NO, you can’t pull any information directly out of Farmers’ systems and into AgencyZoom (or any other CRM) as Farmers has a closed API.

Integration Guide

Integrating your AMS with AgencyZoom activity snapshot

Activity in AgencyZoom

Integration Activity in AMS

QQCatalyst

AMS360

Hawksoft

Nowcerts

EZLynx*

Epic**

Other

Create a new lead Create new lead in AMS
Add note to a lead Add note to lead's profile in AMS
Create a task Create a task in AMS
Complete a task Mark task as completed in AMS
Send a text Add as on activity
Send an email Add as on activity
Make a call Add as on activity
Schedule a meeting Add as on activity
Update status of a lead Add as on activity
Add a new quote Add quoted policies to AMS
Mark lead a sold Change status of lead to customer and policy info
Add new policy to an existing customer Add new policy to customer's profile in AMS
Create a service ticket Add as an activity
Direct link to user profile in AMS Search and return the customer's profile in AMS
Upload a file in AgencyZoom Add file to customer's profile
Download book of business from AMS Send book of business info (customers and policies to AZ)
Sync policy status updates from AMS Send policy status updates to AZ
* Integration is done via Zapier and CSV upload (we can automate digesting the CSV file via email by sending reports automatically to AgencyZoom)
** Integration is done via CSV upload (we can automate digesting the CSV file via email by sending reports automatically to AgencyZoom)
Accelerated Automation

Revolutionize Your
Insurance Agency.

Revolutionize Your Insurance Agency.

Begin Your Journey Today