Terms of Engagement
Operating Agreement — One-Time Projects & Monthly Subscriptions. Please read all terms before proceeding to payment.
Scope of Services
These Terms of Engagement apply to all services provided by Accelerated Automation, a division of Quick Lead Connect LLC, including one-time project engagements and ongoing monthly subscription services. The specific scope, deliverables, and timeline for your engagement are defined in your project proposal or invoice. Services are limited to the platforms and deliverables identified in that documentation unless separately agreed to in writing. Not included unless explicitly stated: AMS configuration, carrier portal setup, compliance or legal advice, custom software development, or work outside AgencyZoom, Zapier, monday.com, or other platforms named in your project scope.
Client Obligations & Response Requirements
Client is responsible for providing system access (AgencyZoom, Zapier, and any connected platforms), login credentials, content, approvals, and feedback within 2 business days of each request. Project timelines are fixed from the engagement start date. Client delays do not pause or extend the project clock — the timeline continues regardless of the agency's responsiveness. If a client fails to provide required access, feedback, or approvals within 2 business days, Accelerated Automation reserves the right to reduce the scope of deliverables based on the time remaining in the project. Accelerated Automation is not responsible for missed deliverables caused by the client's failure to schedule, respond, or provide necessary access. If fulfillment access is not provided within 30 days of purchase, the order is considered canceled with no refund.
Accelerated Automation's Commitment
If delays are on Accelerated Automation's side and we have failed to meet agreed-upon timelines through no fault of the client, we will extend the project scope accordingly to ensure all contracted deliverables are met. Our goal is full delivery of what was promised. Any refund eligibility is limited to circumstances where Accelerated Automation fails to deliver the purchased service within 60 days of purchase and the delay is not caused by the client's failure to engage, schedule, or complete required steps. Refund requests must be made in writing prior to the 90-day expiration deadline.
Payment Terms
For one-time projects, full payment (or the first installment) is due at the time of purchase. For monthly subscriptions, payment is billed monthly on original payment dated. (example- you sign up August 16h, your monthly payment will be the 16th of each month) . Payments more than 5 days past due will incur a 10% late payment fee on the overdue amount. If payment is not received within 10 days of the due date, project work pauses until the account is current. All payments are non-refundable except as outlined in Section 3. Clients on payment plans agree to complete all scheduled payments in full regardless of service activation status. Default on a payment plan may result in collection action, and the client agrees to cover any legal, administrative, or collection fees incurred.
Term & Cancellation
One-time project engagements are completed within the agreed project timeline. Monthly subscriptions are effective for a minimum of 4 months from the start date. After the initial term, either party may cancel with 30 days' written notice, effective at the end of the current billing period. Work in progress at the time of cancellation will be delivered in its current completed state. Services may not be canceled, paused, or rescheduled once purchased. All purchases are final.
Intellectual Property
Upon receipt of full payment, Client owns all workflows, automations, SOPs, campaigns, and configurations built within their own platforms (AgencyZoom, Zapier, etc.). All proprietary methodologies, training materials, templates, and systems developed by Accelerated Automation remain the exclusive property of Quick Lead Connect LLC. Client is granted a non-exclusive license to use delivered work product for their internal business operations only. Client agrees not to share, resell, or distribute any Accelerated Automation intellectual property, training content, or proprietary systems to any third party.
Limitation of Liability
Accelerated Automation's total liability shall not exceed the total fees paid for the applicable engagement. Accelerated Automation is not liable for lost revenue, missed sales opportunities, carrier or compliance issues, or downstream business impacts resulting from use of the services. Client agrees to indemnify and hold Accelerated Automation harmless from any third-party claims arising from Client's use of delivered work. Any dispute arising from this agreement shall first be addressed through informal negotiation. If unresolved within 30 days, disputes shall be resolved through binding arbitration in the State of Idaho under the rules of the American Arbitration Association.
Governing Law, Confidentiality & Data
This agreement is governed by the laws of the State of Idaho. Both parties agree to keep the terms of this agreement and all proprietary business information confidential. Client agrees not to disparage Accelerated Automation during the engagement and for 18 months following its conclusion. Accelerated Automation will not sell, lease, or trade your personal information to third parties. Client data is stored with commercially reasonable security measures. By proceeding with payment, Client acknowledges they have read and agree to Accelerated Automation's full Terms of Service and Privacy Policy.
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